Publications

2022

Rzepka, C. ; Berger, B.; Koslow, A.; Hess, T. (2022)
Voice Assistant, Buy Coffee Capsules! Understanding the Determinants of Consumers’ Intention to Use Voice Commerce
Published in: The DATA BASE for Advances in Information Systems.

2021

Rzepka, C.; Berger, B.; Hess, T. (2021)
Voice Assistant vs. Chatbot – Examining the Fit Between Conversational Agents’ Interaction Modalities and Information Search Tasks
Published in: Information Systems Frontiers
Berger, B.; Adam, M.; Rühr, A.; Benlian, A. (2021)
Watch Me Improve—Algorithm Aversion and Demonstrating the Ability to Learn
Published in: Business & Information Systems Engineering (63:1), pp. 55-68 (doi: 10.1007/s12599-020-00678-5).
Koslow, A.; Berger, B.; Morana, S.; Hess, T. (2021)
Enhancing Knowledge Externalization with Speech-Based Protocol Systems: A Design Science Approach
Published in: Proceedings of the 25th Pacific Asia Conference on Information Systems (PACIS 2021), A Virtual AIS Conference, July 12-14.
Rühr, A.; Berger, B.; Hess, T. (2021)
The Ambivalent Effect of Transparency on Trust in Robo-advisors: An Experimental Investigation
Published in: Proceedings of the 25th Pacific Asia Conference on Information Systems (PACIS 2021), A Virtual AIS Conference, July 12-14.
Thürmel, V.; Berger, B.; Hess, T. (2021)
Look What I’m Interested in! Towards a Better Understanding of How Personalization and Self-Reference Drive News Sharing
Published in: Proceedings of the 54th Hawaii International Conference on System Sciences (HICSS 2021), A Virtual AIS Conference, January 5-8.

2020

Rußell, R.; Stich, L.; Berger, B.; Spann, M.; Hess, T. (2020)
Consumer Response to Digital Paywall Configurations: Choice vs. Quantity Restrictions
Published in: Proceedings of the 41st International Conference on Information Systems (ICIS 2020), A Virtual AIS Conference, December 13-16.
Rzepka, C.; Berger, B.; Hess, T. (2020)
Is it a Match? Examining the Fit between Conversational Interaction Modalities and Task Characteristics
Published in: Proceedings of the 41st International Conference on Information Systems (ICIS 2020), A Virtual AIS Conference, December 13-16.
Berger, B.; Bründl, S.; Mütterlein, J.; Hess, T. (2020)
Content platforms
Published in: Management and Economics of Communication, von Rimscha, M. B. (ed.), Berlin Boston, De Gruyter Mouton, pp. 169-186.
Rußell, R.; Berger, B.; Hess, T. (2020)
Monetizing Online Content: Digital Paywall Design and Configuration
Published in: Business & Information Systems Engineering (62:3), pp. 253-260 (doi: 10.1007/s12599-020-00632-5).
Rzepka, C.; Berger, B.; Hess, T. (2020)
Why Another Customer Channel? Consumers’ Perceived Benefits and Costs of Voice Commerce
Published in: Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS 2020), Wailea, Hawaii, USA, January 7-10.

2019

Rühr, A.; Berger, B.; Hess, T. (2019)
Can I Control My Robo-Advisor? Trade-Offs in Automation and User Control in (Digital) Investment Management
Published in: Proceedings of the 25th Americas Conference on Information Systems (AMCIS 2019), Cancún, Mexico, August 15-17.
Mädche, A.; Legner, C.; Benlian, A.; Berger, B.; Gimpel, H.; Hess, T.; Hinz, O.; Morana, S.; Söllner, M. (2019)
AI-Based Digital Assistants: Opportunities, Threats, and Research Perspectives.
Published in: Business & Information Systems Engineering (61:4), pp. 535-544 (doi: 10.1007/s12599-019-00600-8).
Rühr, A.; Streich, D.; Berger, B.; Hess, T. (2019)
A Classification of Decision Automation and Delegation in Digital Investment Management Systems
Published in: Proceedings of the 52nd Hawaii International Conference on System Sciences (HICSS 2019), Wailea, Hawaii, USA, January 8-11.

2018

Rzepka, C.; Berger, B. (2018)
User Interaction with AI-enabled Systems: A Systematic Review of IS Research
Published in: Proceedings of the 39th International Conference on Information Systems (ICIS 2018), San Francisco, California, USA, December 13-16.
Berger, B.; Hess, T. (2018)
Hedonic Information Systems: What We Know and What We Don't Know
Published in: Proceedings of the 26th European Conference on Information Systems (ECIS 2018), Portsmouth, United Kingdom, June 23-28.
Berger, B. (2018)
Commerce-oriented revenue models for content providers: an experimental study of commerciality's effect on credibility
Published in: Electronic Markets: Special Issue on "Digitalization and the Media Industry", pp. 93-109 (doi: 10.1007/s12525-017-0268-z).

2017

Mütterlein, J.; Berger, B.; Hess, T. (2017)
Virtual Reality und die Medienbranche
Published in: MedienWirtschaft - Zeitschrift für Medienmanagement und Medienökonomie (14:1), pp. 26-31 (doi: 10.15358/1613-0669-2017-1-26).
Berger, B.; Geimer, A.; Hess, T. (2017)
Will They Stay or Will They Go? An Examination of the Factors Influencing User Loyalty towards News Websites
Published in: Proceedings of the 50th Hawaii International Conference on System Sciences (HICSS 2017), Waikoloa, Hawaii, USA, January 4-7.
Berger, B. (2017)
Content-driven Commerce - Empirical Studies of the IT-enabled Convergence of Two Business Model Types
Berlin, epubli
Hartl, E.; Berger, B. (2017)
Escaping Reality: Examining the Role of Presence and Escapism in User Adoption of Virtual Reality Glasses
Published in: Proceedings of the 25th European Conference on Information Systems (ECIS 2017), Guimarães, Portugal, June 5-10.

2016

Berger, B.; Staffler, J.; Hess, T. (2016)
Content Marketing
Published in: MedienWirtschaft - Zeitschrift für Medienmanagement und Medienökonomie (12:1), pp. 48-52 (doi: 10.15358/1613-0669-2016-1-48).
Berger, B.; Matt, C. (2016)
Media Meets Retail – Re-evaluating Content Quality in the Context of B2C E-commerce
Published in: Proceedings of the 24th European Conference on Information Systems (ECIS 2016), Istanbul, Turkey, June 12-15.
Berger, B. (2016)
To Believe or Not to Believe - Investigating the Effect of Commerce-oriented Media Revenue Models on Content Credibility
Published in: Proceedings of the 20th Pacific Asia Conference on Information Systems (PACIS 2016), Chiayi, Taiwan, June 27 - July 1.

2015

Berger, B.; Hess, T. (2015)
Die Konvergenz von Medien und Handel im Internet
Published in: Marktplätze Im Umbruch, Linnhoff-Popien C., Zaddach M., and Grahl A. (eds.), Berlin Heidelberg, Springer Vieweg, pp. 449-458.
Berger, B.; Matt, C.; Steininger, D.; Hess, T. (2015)
Paper or Screen – Differences in Customer Preferences and Willingness to Pay between Traditional and Digital Content Services
Published in: Proceedings of the 48th Hawaii International Conference on System Sciences (HICSS 2015), Koloa, Hawaii, USA, January 5-8.
Berger, B.; Hess, T. (2015)
The Convergence of Content and Commerce: Exploring a New Type of Business Model
Published in: Proceedings of the 21st Americas Conference of Information Systems (AMCIS 2015), Fajardo, Puerto Rico, USA, August 13-15.
Berger, B.; Matt, C.; Steininger, D. M.; Hess, T. (2015)
It Is Not Just About Competition with “Free”: Differences Between Content Formats in Consumer Preferences and Willingness to Pay
Published in: Journal of Management Information Systems (32:3), pp. 105-128 (doi: 10.1080/07421222.2015.1095038).

2013

Berger, B.; Hess, T. (2013)
Das Paid-Content-Problem
Published in: MedienWirtschaft - Zeitschrift für Medienmanagement und Kommunikationsökonomie (10:3), pp. 54-58 (doi: 10.15358/1613-0669-2013-3-54).
Trenz, M.; Berger, B. (2013)
Analyzing Online Customer Reviews – An Interdisciplinary Literature Review And Research Agenda
Published in: Proceedings of the 21st European Conference on Information Systems (ECIS 2013), Utrecht, Netherlands, June 6-8.