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Why Another Customer Channel? Consumers’ Perceived Benefits and Costs of Voice Commerce

Authors/Editors: Rzepka, C.
Berger, B.
Hess, T.
Published: 2020
Type: Articles in Refereed Proceedings (International)
ISBN/ISSN: 978-0-9981331-3-3
Published in: Proceedings of the 53rd Hawaii International Conference on System Sciences (HICSS 2020), Wailea, Hawaii, USA, January 7-10.
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